IV.Christmas Events FAQ
1.Discount
1.1. Q: What discounts do you offer during Christmas events?
A: During the Christmas event, we offer varying degrees of discounts on all our Christmas blanket products, and the specific discount rates will be clearly indicated on the product page. In addition, there is a chance to enjoy additional discounts when purchasing specific styles or orders that reach a certain amount.
1.2. Q: Does the discount apply to all products?
A: Yes, the discount during the Christmas event applies to all Christmas blanket products on our website. However, some special styles may have additional promotional conditions, please pay attention to the relevant information on the product details page.
1.3. Q: Can l use multiple discounts at the same time?
A: Sorry, usually only one discount can be used for one order.
2.After Sales Service
2.1. Q: How can l contact after-sales if there is a problem with the product l purchased during the event?
A: lf there are any problems with the product you purchased, you can contact us through the "Contact Us" page on our website or send an email to our email. Our team will reply to your inquiry within 24 hours and provide corresponding solutions.
2.2. Q: What is the return and exchange policy for promotional products?
A: The return and exchange policy for promotional products is the same as our regula rproduct policy. lf you find any quality issues or discrepancies with the description after receiving the product, you can contact us for a return or exchange within 7 days of receiving the product. Please note that customized or used products may not be eligible for this policy.
3.Company Commitment
3.1. Q: What are your commitments regarding product quality during the event?
A: We promise to provide high-quality products both during the event and on a regular basis. Our blankets undergo strict quality testing to ensure compliance with international standards and customer expectations.
3.2. Q: Can l apply for a refund of the price difference if the product price drops after the event ends?
A: Sorry, we cannot guarantee the product price after the event ends. Market price fluctuations, changes in raw material costs, and other factors may all affect our pricing. Therefore, we are unable to provide price refund services for product price drops after the event ends. We suggest that you seize the opportunity to purchase during the event to enjoy discounted prices.
3.3 Q: Are your activities genuine and effective?
A: We guarantee that all activities are genuine and effective. We are a manufacturer with a good reputation and have always been committed to providing customers with high-quality products and services. You can participate in our activities with confidence and enjoy corresponding discounts.
We hope the above FAQ can help you better understand our Christmas activities and related policies. lf you have any other questions, please feel freeto contact us at any time!
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